Thank you for shopping in thesbeauty.com!
1. How the merchadise is shipped?
theSbeauty.com attempts to process and ship all orders in a timely manner. Generally, all orders received are processed within 1-2 business days. However, during busy seasons, like the holidays, it may take a little bit longer.
We use USPS, UPS and FedEx as our carriers. Our products are shipped via the shipping method you choose during the checking out procedure. Please allow around 2-4 business days for transit.
2. How much is charged for shipping?
The shipping charge varies according to the total weight of the merchandise you order and the specific shipping method you choose during the checking out procedure. We use USPS, UPS and FedEx as our carriers.
Returns & Exchanges />
1. What can you do if I am not happy with the item I receive?
All returns are subject to approval by theSbeauty.com. We are not responsible for damaged merchandise due to wear and tear. theSbeauty.com only accepts returns if the said merchandise has manufacturing defects, if they are of unsatisfactory quality or if they were erroneously sent to a customer.
2. How do I return an item?
No merchandise may be returned without obtaining a Return Authorization Number (RA#). You must obtain a RA# within 5 days of receipt of merchandise. To obtain a RA#, please call 1-816-686-9638 or email us at firstname.lastname@example.org. Once you receive RA#, returns must be made within 15 days. All return packages must have the RA# clearly marked on the shipping label.
Please mail your merchandise along with your original Item List (with the returned item marked) to:
The S beauty LLC
P.O. Box 249
Certain restrictions apply:
* Shipping charges will not be refunded and the return shipping is the customer's responsibility
* We are not responsible for returning package that are lost or damaged during shipping.
3. How long will it take to receive my refund?
Authorized returns are accepted for store credits or exchange only. There will be ABSOLUTELY NO CASH REFUNDS.
4. How long will it take to receive my exchange?
Please allow 3-4 weeks after we receive your request for the replacement product to ship.